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The AWS Hardware Engineering team creates server designs for Amazon’s innovative web services. Our designs are industry leading in performance and operational excellence, and are critical to the success of the AWS business and the more than one million customers who use AWS today. Our engineers solve challenging technology problems, and build architecturally sound, high-quality software to enable AWS to realize critical business strategies.
The ideal candidate for this role will be an innovative self-starter. You will work with engineers across the company as well as external companies and lead test framework automation and server content bring-up efforts. You will use your broad experience using and developing automated testing tools, programming languages and expertise on hardware to develop prototype servers. AWS Engineers are shaping the way people use computers and designing the future of cloud computing technology – come help us make history!
What you will do: You will be a member of the server´s automation team and will interact with engineers across the company to lead the design, development and automation of the test frameworks and content to qualify servers with Amazon requirements. You will recommend product improvements based on your testing results. You will work closely with AWS engineers to automate reporting of test coverage from lab qualifications.
Why it matters: Public cloud IT services represent the majority of growth in the overall IT services market and will continue to do so for several years to come. The scale of AWS, combined with an understanding of how our hardware is used, creates a unique opportunity for component customizations that will directly benefit customers.
Why you will love it: You will work with engineers across the company to build next-generation servers and the code needed to operate at cloud scale. You will have a direct impact on our bottom line and the ability to deliver improvements for our teams. You will be part of a growing, fast paced and fun team. You will have ownership for the implementation of your work. You will see direct product improvements based on the results of your work.
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Have you ever wondered what it would be like to build massively scalable systems that are used by the world's largest cloud infrastructures? AWS continues to pioneer and our team is architecting, building and operating scalable services that are utilizing big data, machine learning and data mining to create the world's largest internet of things.
Our developers own the projects that set the bar for Amazon and the industry in platform level service, effectively enabling the hardware at scale by writing the software that manages every single host. In this role you will be building the next generation of platform level software while being challenged to understand server hardware at the bare metal level. You will also be mentoring other engineers and communicating real time with AWS customer product groups like EC2, S3, Dynamo, EBS and others. As a team, our culture is both fun and committed to operational excellence while offering a realistic work-life balance and exposure to some of the brightest minds in the industry.
A successful candidate will bring deep technical and software expertise and the ability to work within a fast moving, startup environment in a large company. They will be passionate about delivering solid code that has a direct impact on our customers - Netflix to Nasa.
AWS provides companies of all sizes with an infrastructure web services platform in the cloud. With AWS, you can requisition compute power, storage and other services, gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud, has over 400,000 third party developers writing applications for the platform and is currently used by leading companies globally.
FAQs
1. How big is the team and what are some examples of member backgrounds?
We are a two pizza team comprised of Software and System Developers with backgrounds coming from all kinds of places: private sector, finance, mobile apps, and mathematics. We have a couple senior engineers that provide mentoring and coaching to the team
2. Is the team cross functional or primarily software engineers? If so, what other roles engage with the team?
We are primarily software engineers, but we often engage both system and hardware engineers on a day-to-day basis.
3. Does the team use data science and/or analytics techniques?
We have the benefit of lots of data, and we have data scientists within our larger org that we engage to perform deep analysis and predictions about our service to increase our efficacy.
4. Why should I join this team and how will the work add value to my experience in future ?
There is no better team in the world to gain technical expertise in large, scalable systems serving Earth’s largest server fleet down to interacting with cutting-edge server hardware at a component level. We encompass more aspects of computer engineering than most software engineers ever get exposed to.
5. Does this team work purely on Automation/support stuff and to what extent do they use OO languages ?
We work about 90/10 automation/service interfaces. The languages we use are almost holistically OO, but we do have some lower level scripts that we’ll maintain for more advanced interactions with the hardware.
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Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create?
The Role:
As a manager of the Hardware Service Engineering Program Management team you and your team are responsible for defining, developing, deploying and sustaining HW screening operations and repair/refurbishment processes to support Amazon Digital Device products. This includes defining strategy and processes for dis-assembly, assembly, spare parts reclamation, and development of tooling solutions to facilitate service operations. You will also support the set-up and training across global screening and service locations. In this role, you will:
- Define customer return screening and repair strategy for warranty and remorse returns
- Develop repair processes and tooling (as needed) to support repair activities for a variety of products
- Assure successful implementation into global and regional support strategies
- Review and evaluate product designs for compliance with Design for Serviceability guidelines and standards
- Provide tangible feedback based on results to improve product design features
- Enhance field support productivity and effectiveness through improved hardware serviceability, driving opportunities into product design
- Review HW designs during key build phases and ensure tooling and service solutions will meet requirements for product support, warranty costs and product launch schedule
- Define spare part requirements and expected usage
- Develop programs to reduce the need for new spare parts through refurbishment of previous used parts and for improvements on warranty costs
- Develop repair processes for continued improvements on efficiency and reduced complexity in the operations
- Travel Required up to 20% (Domestic and International)
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Are you interested in defining and delivering new services to help fuel the explosive growth of AWS? If you are an experienced software development engineer who is passionate about technology, innovation, automation, scalability, performance, machine learning and cloud computing, then this is the job for you.
We’re looking for an experienced Software Development Engineer who likes to solve challenging problems to accelerate innovative service development aligned with AWS capacity quality and availability. This is a rapidly expanding segment for the AWS business; in order to scale the team, we need more experienced talent!
The ideal candidate will have 5+ years of experience developing distributed services. Being a member of AWS quality team, you will spend your time as a hands-on engineer to innovate/implement/enhance software that improves the quality of AWS fleet using both deterministic and machine learning based analysis. You will have the opportunity to work on cutting edge of technologies. You will play a key role in building software capabilities and features from the ground up. You will develop software using wide range of programming languages, systems, tools etc. Your responsibilities will include all aspects of software lifecycle (e.g design, development, testing and deployment/operation). You will always be encouraged to explore your own ideas and get the opportunity to delight Amazon customers with your direct contribution.
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The AWS Fleet Telemetry Team, is part of AWS Engineering that designs the worlds most innovative compute and storage platforms that enable one of the worlds largest infrastructure as a service (Iaas) offerings.
As Senior Engineer of the Development Team you will create, deploy and maintain autonomous monitoring agents at scale. You will create software that autonomously mines big data, extracts trends from disparate data sources, identifies unhealthy hosts before they impact compute or storage capacity, issues health diagnoses, and autonomously remediate the identified problems. Good health begins from the day our products are born. You will also be responsible for leading your team to design and develop software that ensures every server in the AWS fleet is built, configured and performing according to its design specification from the time it is placed into service until the time it is retired. Your software must be unobtrusive, efficient, and scalable. You will utilize one of the worlds most dependable, easy-to-use and most performant BigData platforms to innovate and develop your hardware immune system.
Our systems run 24/7, in the harshest environments, and serve more than a million customers each day who demand performance, even when the toughest compute workloads are considered. The health of our infrastructure is our top priority. We’re looking for technology leaders that can help us build these systems, solve really tough operational problems and suggest new, innovative, ways to keep AWS hardware in tip-top shape.
You will work with software and hardware teams across the company to build world-class software. You will be a part of a growing, fast paced team that is making history.
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Amazon Web Services (AWS) Hardware Engineering is a fast growing and leading-edge research and development unit that designs, engineers and qualifies cloud-optimized compute and storage enterprise products. These high-powered servers push the technological limits to achieve truly limitless cloud offerings for AWS customers. The Hardware Qual team owns the total hardware validation testing cycle and ensures the high expectations of our cloud customers are met.
We are looking for a dynamic, organized self-starter to join AWS Hardware Engineering to lead the operations of a mission-critical AWS region infrastructure. As a Systems Development Engineer you will have the opportunity to work closely with Service Teams, and Infrastructure teams to ensure consistent, world-class operations of this important AWS region.
Why it matters:
The public cloud IT infrastructure market is growing at a remarkable rate and is seeing rapid adoption from companies of all sizes. The quality of one of the largest server fleets in the world starts here. We directly improve the business outcomes of more than a million customers who depend on AWS.
Why You’ll Love it:
You'll be part of an incredibly strong and deep team in a fast-paced, start-up like environment. This is an opportunity to work at the forefront of cloud evolution, enabling and extending our distributed systems on a massive scale across multiple data centers, multiple countries and millions of customers.
What You Will Do:
- Operationalize a new and critical AWS region
- Work closely with our Network Engineering teams to ensure fast, smooth roll-out of the new AWS region.
- Work with the primary customers in Lab and QA Management to enhance test capability, accuracy and efficiency
- Develop monitoring solutions, metrics, and operational procedures to maximize region utilization.
- Be accountable for troubleshooting, diagnosing and fixing issues with the network software/tools
- Perform software maintenance, configuration, updates, tracking and issue resolution
- Work cross-functionally with other teams to continually improve operational readiness and availability
- Anticipate bottlenecks, provide escalation management, make trade-offs, and encourage risk-taking to maximize business benefit
- Drive an environment of continuous improvement and world-class efficiency
- Challenge conventional thinking; create innovative paths forward
- Work in concert with Lab Management and QA Management to enhance test capability, accuracy and efficiency
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Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create?
The Role:
You will be working with a unique and gifted team developing exciting products for consumers. The team is a multidisciplinary group of engineers and scientists engaged in a fast paced mission to deliver new products. The team faces a challenging task of balancing cost, schedule, and performance requirements. You should be comfortable collaborating in a fast-paced and often uncertain environment, and contributing to innovative solutions, while demonstrating leadership, technical competence, and meticulousness.
You will be responsible for validating the health of the thermal hardware and software architecture through development and ramp of a product. You are responsible for approving the thermal design is robust and meets the intended product requirements and expectations. A successful candidate will be passionately biased towards hands-on hardware validation, associated test methods, development of innovative/creative test validation workflows, automation of test workloads and device health analysis, along with a demonstrated working understanding of device thermal design. You will also demonstrate a strong desire to learn from new challenges, and demonstrate well developed problem solving and communication skills to work within a highly interactive, fast paced and diverse team. You will also be responsible for communicating device health status with internal customers and partners, coaching and mentoring sister organizations in best known validation practices. Candidates must demonstrate an ability to integrate feedback and agility to respond to changing product contexts/requirements.
In this role, you will:
- Validate thermal design architectures against their ability to meet product commits – be the single voice of thermal health of a device through your dedicated empirical test validation efforts
- Contribute towards development of device requirements, validation metrics and associated software and hardware definitions
- Be well versed in empirical thermal data collection methods including (but not limited to) device thermal instrumentation, AC and DC power supplies, and wide range of data acquisition systems (power, performance and thermals)
- Be well versed in software tools like Android ADB or Python or equivalent to standardize, automate and enhance test throughput and quality
- Understand software framework to debug device software, and ensure timely communication of thermal validation and device health
- Own driving future improvements of the thermal validation process
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Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo.
What will you help us create?
We are looking for QA Engineers to perform new feature testing and validation of the Ring family of cameras and products as part of Amazon devices and software. In addition, you will be responsible for testing features that expand current product capability and deliver existing features to new countries and regions. QA Engineers test code at the user level, both manually and with automated tools.
Our QA Engineers use black box, gray box, and white box testing techniques; they are able to understand software internals, debug problems using log files, and write automated tests and/or user-level test automation tools. Software QA Engineers work with Software Development Engineers to understand features and technical implementation. Software QA Engineers also work with groups such as Product Management, User Experience Design, and Customer Support to understand customer usage models and develop test plans and test suites that approximate real-world environments and regression tests. Software QA Engineers are also responsible for driving the software development process toward quality-centric methodologies.
About Ring:
Ring's mission is to reduce crime in neighborhoods and empower consumers by creating a Ring of Security around homes and communities with its suite of smart home security products: Ring Video Doorbell, Ring Video Doorbell Pro, Ring Stick Up Cam and the new Ring Floodlight Cam. With these security devices, Ring has created the neighborhood watch for the digital age and continues to keep homes around the world safe. For more information, visit www.ring.com. With Ring, you're always home.
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Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo.
What will you help us create?
We are looking for QA Engineers to perform new feature testing and validation of the Ring family of cameras and products as part of Amazon devices and software. In addition, you will be responsible for testing features that expand current product capability and deliver existing features to new countries and regions. QA Engineers test code at the user level, both manually and with automated tools.
Our QA Engineers use black box, gray box, and white box testing techniques; they are able to understand software internals, debug problems using log files, and write automated tests and/or user-level test automation tools. Software QA Engineers work with Software Development Engineers to understand features and technical implementation. Software QA Engineers also work with groups such as Product Management, User Experience Design, and Customer Support to understand customer usage models and develop test plans and test suites that approximate real-world environments and regression tests. Software QA Engineers are also responsible for driving the software development process toward quality-centric methodologies.
About Ring:
Ring's mission is to reduce crime in neighborhoods and empower consumers by creating a Ring of Security around homes and communities with its suite of smart home security products: Ring Video Doorbell, Ring Video Doorbell Pro, Ring Stick Up Cam and the new Ring Floodlight Cam. With these security devices, Ring has created the neighborhood watch for the digital age and continues to keep homes around the world safe. For more information, visit www.ring.com. With Ring, you're always home.
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Amazon Web Services (AWS) is a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of enterprise, government and start-up business and organizations in over 190 countries around the world. Launched in 2006, Amazon Web Services officially began offering developer customers access to web services – now widely known as cloud computing – based on Amazon’s own back-end technology platform.
Using AWS, developers and businesses across all sizes can take advantage of Amazon's expertise and economies of scale to access resources when their business needs them, delivering results faster and at a lower cost. AWS cloud helps customers saves substantial costs and time by eliminating their day-to-day management hassle of running their physical datacenters so that they can focus on their core competence. We have a team of personnel who educate and support our customers in the best practices of using cloud services. The team at AWS is committed to providing developers and businesses with tools and services to make their business agile and more efficient.
Do you like helping customers solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping companies understand infrastructure & application architectures including the integration approaches? Do you thrive for the chance to be consultative while leading the launch of a project on a trajectory to success? Do you want to be part of the business development team helping to establish Amazon Web Services as a leading technology platform?
As a Solutions Architect within Amazon Web Services (AWS), you will have the opportunity to help shape and deliver on a strategy to build mind share and broad use of Amazon’s utility computing web services (Amazon SimpleDB, Amazon S3, Amazon EC2, and Amazon SQS) within strategic accounts.
Your broad responsibilities will include: owning the technical engagement and ultimate success around specific implementation projects, and developing a deep expertise in the AWS technologies as well as broad know-how around how applications and services are constructed using the AWS platform.
The ideal candidate will posses customer facing skills that will allow them to represent Amazon well within a customer’s environment and drive discussions with senior personnel within the company, as well as a technical background that enables them to easily interact and give guidance to software developers and architects. He/she should also have a demonstrated ability to think strategically about business, product, and technical challenges.
Key Responsibilities:
· Serve as a key technical member of the Business Development team in helping to ensure customer success in building applications and services on the AWS platform.
· Scope each customer engagement, with attention towards clear and well-defined objectives and success criteria.
· Own each technical engagement, and help ensure a timely and successful delivery of value. (delivery of actual solutions to be done by AWS partners)
· Capture and share best-practice knowledge amongst the solution architect community.
· Understand the AWS market segments, customer base, and industry verticals.
· Understand and exploit the use of salesforce.com and other internal Amazon systems
