• Program Manager I- non tech

    Location US-CA-Sunnyvale
    Posted Date 5 days ago(10/10/2018 1:07 PM)
    Job ID
    A2Z Development Center, Inc.
    Company/Location (search) : Country (Full Name)
    United States
  • Job Description

    Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create?

    The Role:

    As a Program Manager you will be a member of the Device Tracking team whose role it is to track and distribute pre-production hardware devices. You will work closely with the other Program Management teams to manage the distribution and recall of devices. You will also work with numerous cross functional teams, some of which are located in other areas of the country or internationally.

    The Program Manager will manage the receipt, inventory, and distribution of devices during the hardware development phase of a program. This Specialist will be the lead for their assigned programs and assist the other Specialists with their programs as necessary. In this role, you will:

    • Receive, inventory, and distribute devices following instructions from Program Managers & team leads, and abiding by our tracking policies and procedures
    • Unpack and inventory new shipments
    • Prepare devices for distribution
    • Ensure that all devices are accounted for and assigned to employees
    • Recall devices and prepare them for secure scrapping
    • Learn and utilize our custom pre-production tracking and distribution software. Work along side our software development team to help design new features and improvements
    • Assist users with technical questions about our distribution tool or policies
    • Collaborate with device distributors in other Amazon offices
    • Maintain communication with the factory and escalate issues when necessary

    Basic Qualifications

    • Bachelor’s degree
    • 2+ years experience in a consumer electronics company.

    Preferred Qualifications

    • Experience providing technical customer support (such as I.T. help desk)
    • Ability to follow directions, work independently, and follow through on tasks to completion
    • Demonstrated ability to work and thrive in a multi-project, multi-deadline environment
    • Strong analytical and problem solving skills
    • Strong verbal and written communication skills
    • Attention to detail
    • Self-motivated to learn new skills and technologies

    Lab126 is part of the Amazon.com, Inc. group of companies and is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

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