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Knowledge Engineer - Japanese

Knowledge Engineer - Japanese

Job ID 
US-CA-Santa Barbara
Posted Date 
Company Services, Inc.
Recruiting Team 

Job Description

Alexa is the Amazon cloud service that powers devices like Echo and FireTV – Amazon’s groundbreaking devices designed around voice. For our International Team located in beautiful Santa Barbara, we are looking for a dedicated Knowledge Engineer. The International Team is focused on expanding Alexa’s knowledge base so that Alexa can comprehensively understand and answer questions in many languages from all around the world.

This Knowledge Engineering role will serve as the main expert for Japan. He/she will have a solid understanding of the Japanese culture and will fluently speak the Japanese language.

In this role, you will:
  • Expand and maintain Alexa’s ability to understand and answer questions in Japanese
  • Partner with software developers, product managers, other knowledge engineering teams, and business leaders to identify opportunities to enhance Alexa in Japan
  • Identify and fill gaps for Japanese specific queries on Alexa, constantly identifying new content opportunities
  • Localize relevant content
  • Develop and manage complex data pipelines and create country specific knowledge products
  • Closely monitor country specific KPIs and define actions to reach locale-specific goals
  • Constantly solicit input from users and colleagues to improve our products

Basic Qualifications

  • Bilingual in English and Japanese (fluent)
  • 3+ years of relevant work experience
  • Bachelor’s degree in related field
  • Experience working simultaneous projects with cross-functional teams

Preferred Qualifications

  • Has spent several years living in Japan
  • Strong logical and conceptual thought processes
  • Quantitative and systematic approach to problem solving
  • Bias to action and ambitious personality
  • Ability to work autonomously with minimal supervision
  • Excellent communication and team skills
  • Degree in quantitative/analytical field (Math, Sciences, Economics)
  • Knowledge Engineering experience
  • Technical background (e.g. MySQL, HTML, Javascript, & ETL Experience) is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation