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Knowledge Engineer

Knowledge Engineer

Job ID 
Posted Date 
Company Services, Inc.
Recruiting Team 

Job Description

Alexa is a cloud-based voice service that powers Amazon Echo family of devices to enable interactions with technology using just your voice. The Alexa Information group combines natural language understanding, large volumes of structured knowledge, and machine reasoning to answer our customers’ questions in the most natural way possible and also build delightful customer experiences around them. We cover a wide variety of verticals such as weather, sports, traffic, local search, etc. and are growing into new verticals.
We are looking for a Knowledge Engineer (KE) with passion, knowledge and understanding in the field of semantic & structured data to help make Alexa smarter.

  • Identifying and filling knowledge gaps for improving the representation of real-world objects and relations in Alexa's knowledge base
  • Expanding and maintaining Alexa’s ability to understand and answer questions
  • Developing content for Alexa based on real-time updates relevant to the specific product vertical
  • Partnering with software engineers, product managers, machine learning scientists, to find opportunities to improve the Alexa platform

On a day-to-day basis, Knowledge Engineers do the following:
  1. Data collection: manage knowledge repositories, identifying the best sources of information and feeding it into the repository
  2. Data verification: verify the accuracy and suitability of our information
  3. Data correction: audit our information to identify incorrect, badly worded or otherwise unsuitable piece of information, and edit the data to make it suitable

Basic Qualifications

  • Bachelors degree or higher in Linguistics or related field
  • Experience with Ontological Design: data schema and organization
  • Proficiency with SQL or similar querying language

Preferred Qualifications

  • Strong attention to detail
  • Strong logical and conceptual thought processes
  • Ability to write code for data analysis, or to improve the systems question answering capabilities
  • Concise clear written communication skills and excellent verbal communication ability
  • Highly-motivated self-starter who can deliver results without close supervision
  • Great team player, able to work effectively with others as well as individually

Work hard. Have fun. Make history. is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation