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Knowledge Engineer

Knowledge Engineer

Job ID 
599351
Location 
US-CA-Santa Barbara
Posted Date 
12/8/2017
Company 
Amazon Corporate LLC
Recruiting Team 
..

Job Description

Alexa is the Amazon cloud service that powers devices like Echo and FireTV – Amazon’s groundbreaking devices designed around voice. For our International Team located in beautiful Santa Barbara, we are looking for a dedicated Knowledge Engineer. The International Team is focused on expanding Alexa’s knowledge base so that Alexa can comprehensively understand and answer questions from users around the world.

As a Knowledge Engineer, you will be responsible for ingesting and structuring data to provide complete coverage for utterances asking questions related to the category.

In this role, you will:
  • Expand and maintain Alexa’s ability to understand and answer questions for customers
  • Partner with software developers, product managers, other knowledge engineering teams, and business leaders to identify opportunities to enhance Alexa worldwide
  • Localize relevant content
  • Identify and fill gaps for specific utterances on Alexa, constantly identifying new content opportunities
  • Develop and manage complex data pipelines
  • Closely monitor specific KPIs and drive improvements in query success.
  • Constantly solicit input from users and colleagues to improve our products

Basic Qualifications

  • Bachelor’s degree in related field
  • Experience working simultaneous projects with cross-functional teams

Preferred Qualifications

  • Fluent in a major European language
  • Strong logical and conceptual thought processes
  • Quantitative and systematic approach to problem solving
  • Bias to action and ambitious personality
  • Ability to work autonomously with minimal supervision
  • Excellent communication and team skills
  • Degree in quantitative/analytical field (Math, Sciences, Economics)
  • Knowledge Engineering experience
  • Technical background (e.g. MySQL, HTML, Javascript, & ETL Experience)

Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation