Amazon

Returning Candidate?

Quality Engineering Manager

Quality Engineering Manager

Job ID 
583118
Location 
US-CA-Sunnyvale
Posted Date 
1/9/2018
Company 
A2Z Development Center, Inc.
Recruiting Team 
..

Job Description

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile devices like the Kindle family of products. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc. Since then, we have worked to produce best-selling tablets with breakthrough hardware technology as well as e-readers that have revolutionized reading. What will you help us create?

Work Hard…Have Fun…Make History.

Role Description:
The Senior Quality Engineering Manager (QEM) is responsible for ensuring that our products are designed for quality. As early as the concept phase of the product, the Sr. QEM will develop a risk assessment utilizing the NUDD process (New, Unique, Different, Difficult). This risk assessment will be comprehensive of lessons learned on previous products, along with technological, manufacturing and operational risks to the current design. The Sr. QEM will be responsible for identifying these risks and working with the appropriate product development functions to ensure the critical and high risk items are prevented prior to validating the final design.
The Senior QEM will also own quality in the sustaining phase of the product. The successful candidate will establish quality goals and monitor performance, investigate the full suite of failure analysis leading to root cause determination and subsequent closed loop corrective action. Leads quality lesson’s learned and institutes remedies to prevent reoccurrence of quality issues and possess a high sense of urgency when managing critical issues.
In addition to the work done in the New Product Introduction (NPI) and Sustaining phases, the Sr. QEM of will drive continuous improvement in all aspects of the job, be able to deal with ambiguity, and influence at all levels of the company.
In this role, you will:
· Understand the technology and functionality of consumer electronic products, and be able to assess the risk to a negative customer experience, so that it can be prevented during development.
· Be an expert in advanced quality methods and protocol.
· Lead cross-functional teams in Design for Quality initiatives.
· Utilize your comprehensive knowledge of standards, related disciplines, company strategy and goals, to ensure a positive customer experience.
· Deliver solutions to complex problems through in-depth data analysis and forensics by using methodical approaches, along with experience, innovation and judgment to make decisions that may be based on partial information.
· Understand detailed implications of decisions and recommendations and be able to communicate recommended solutions to the product development team, all the way up through the executive leadership of the company.
· Align cross-functionally, influencing a broad spectrum of stakeholders to deliver on the quality policy.
· Create standards around which others will operate and build consensus
· Determine specific quality related functional milestones during NPI

This position requires 20% international travel.

Basic Qualifications

· Minimum of a Bachelor of Science in an Engineering discipline
· 7+ years of experience in an engineering and/or quality role
· Demonstrated use of the following quality tools (D/P-FMEA, Statistical Process Control, 8D Problem Solving)

Preferred Qualifications

· MS/MBA: Engineering, Manufacturing, or Operations Management
· Certified Quality Engineer
Understand technology, at the system and commodity level as well as software and usability
· Excellent written and oral communication
· Strong ability to work with and influence others
· Must be able to multi-task and set priorities in-line with business needs
· Must be self-motivated/self-directed

Lab126 is part of the Amazon.com, Inc. group of companies and is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation